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We like to to think that anything is possible (within reason) and we relish a challenge so ultimately it usually just comes down to timescale and budget.

Given the fluid nature of projects like this we operate a flat workshop rate per hour to cover all mechanical/fabrication/design/wiring work etc plus part cost. We very much work with you to get the details you want incorporated with your build which is why no build is the same. Each of your component item choices have the potential to vary considerably depending on which option you choose. Usually the time is in the details to make things compatible and these are hard to assess until you get into the build. We would need to understand the current mechanical condition of your donor bike and at least an idea of where you wanted to go with the project. 

In many cases we reverse-engineer your intended budget to best advice what is achievable.  

It is safe to say that 100% of our projects end up changing whilst on route, that is what is exciting about commissioning a bespoke bike and being involved with the journey.

Every build is different, as bespoke projects are all unique timescales vary. Once we have an idea of scope of the project we can best advise you and we keep you fully up to date with the progress of the build. 

We ask for a holding deposit to secure a slot on the waiting list for the workshop. We can provide the payment details during our communications. Once your deposit is down you are on the waiting list!

As we commence your bike build we will request a proportional up-front payment which is dependant on the scope of the project and weather or not we are having to source a donor bike or any large ticket items. From then on we will ask for stage payments to ensure there are no big surprises at the end and you are fully comfortable with your budget.

Full payment will need to be made before any bike is released from the premises.

It is great to have as many pictures of what you have in mind for your custom build.  Instagram/ Pintrest/ Google images and alike are great for some inspiration. It is also useful to know what your starting point is. Mechanical and cosmetic condition of your "donor" bike can heavily influence the scope of the project. As much pre-work you can carry out before getting in touch will help us give you the best information in return. Of course, continue to read our FAQ section

In general we only build to commission, that way we give our clients exactly what they want in terms of specification, fit and finish in line with their budget expectations. 

We do have some suitable donor bikes available if you see an example of one of our previous builds which you really like.

We are extremely busy building bikes and every enquiry takes time away from our current work stream. We like to ensure every client and build gets our full attention and request you book a 30 or 60 min consultation slot (currently via Zoom call) to discuss your project in detail (includes detailed email requests and workshop visits).

As above, we are extremely busy building bikes and as much as we love to talk bikes we have had to take measures during the COVID-19 outbreak to isolate the workshop to ensure the safety of our staff and the continuation of our projects. Please feel free to book a consultation slot to discuss your project in detail either over the phone/video or email.

We operate a waiting list for workshop time. Due to space we are unable to accept projects earlier than their allotted time. Once scheduled work is complete we then arrange collection/drop off to suit. To avoid congestion we reserve the right to charge a storage fee once work is complete if there is a delay in collection.

We are grateful to have a rather long waiting list at the moment and therefore unable to "squeeze in" smaller projects with priority given to our customers on our waiting list, in order. Please bare this in mind when compiling your enquiry.